No two clients are the same.

At AVA we ensure that we understand your personal and business objectives and deliver solutions that are right for you. 

Below is a list of services we offer. This list is not exhaustive, so if you don't see exactly what you’re looking for please contact us to discuss your requirements in more detail.

• Diary Management - schedule client bookings and handle cancellations
• Email Management
• Travel Research and arrangements
• Reminder Services
• Gift Selection and Ordering
• Reservations and Bookings
• Create travel itineraries
• Expenses recording and reconciliations
• Bespoke administrative support
• Project Management 
• Update Customer Relationship Management (CRM) system
• Data Entry 
• Electronic filing organisation
• Basic bookkeeping 

Documentation

• Creation of office manuals
• Developing or updating Process Mapping & Procedure documentation
• Spreadsheet & Form Creation 
• Creation and/or update of business templates e.g. invoice, quoting, forms etc...
• Creation and/or update of HR forms e.g. sickness, annual leave, new starters, inductions checklists etc
• Develop and apply a corporate style and branding to your existing company documentation

Lifestyle Management

• Appointment scheduling
• Gift research and purchasing
• Personal shopping
• Restaurant reservations
• Holiday research & booking as well as ensuring you have the correct visa and reminder of passports expiry dates.
• Assisting and suggesting organisation system for home document
• Sorting of bills and paperwork
• Event organisation
• Reminder service

Event Management

• Event Organisation (corporate or personal)
• Event Travel Planning 
• Scheduling dates / itineraries 
• Venue Finding 
• Organising keynote speakers 
• Preparing and issuing agendas 
• Preparing and issuing meeting/delegate packs
• Minuting meetings 
• Preparing and distributing actions 
• Event Facilitation 
• Invitations and RSVPs 
• Event Promotion 
• Coordination on the day (depending on location) 
• Post-Event Follow Up

Real Estate Support

• Prepare & coordinate signing of all documents
• Schedule inspections
• Manage process from contract to closing
• Contact database management
• Back office support
• CRM Management
• Prepare handout materials
• Schedule Showings
• Write Property Descriptions

Office Management

• Office management/Facilities & Property Management 
• Office move and fit out administrative support
• Source / tender suppliers
• Health & Safety regulation administration
• Physical files organisation

“I have always found Cristina to be a charming, loyal, intelligent and hard-working member of the team. She has always approached the work she does with common sense and diligence and I have been impressed with her professional approach.”

Mark Hopkins Owner, We'll Mind Your Own Business Ltd

“Cristina was a breath of fresh air and immediately got stuck in on helping get our bookkeeping up to date, analysing hundreds of transactions, ensuring there was an appropriate documentation trail, and keeping everything organised. She wasn't shy to ask questions to ensure she fully understood the task at hand as often only a quick overview was provided. ” 

Michelle Eischeid, CFA Divisional CFO

“Cristina was great to work with and possesses a great attitude. She is tremendously professional and hardworking.”

Prasun Singhal, Associate Director, Private Equity at EBRD

“Cristina is incredibly organised, efficient and diligent with any task that she is allocated. We worked together for 3 years and in that time she quickly became an incredible asset to our business, managing our most complex projects and sizable teams, even at such a young age. She is very talented, confident and I would welcome her back in my organisation anytime.”

Oliver Bridgen Co-Founder & COO at Ballinger & Co. Ltd